We are proud to offer a stylish and welcoming environment for our patients to enjoy whilst our experienced, helpful staff attend to their eyecare needs. With dedicated Optometrists and some of the most cutting-edge technologies available, we aim to provide the most comprehensive, interactive and informed eyecare experience possible. With our vast array of spectacle frames, sourced from around the world, from the extraordinary to the basic, from bespoke to budget, we either have or can find ‘that’ spectacle frame to fulfil the most straightforward or complex of briefs!
Since opening our doors back in 2000, our patient base in Abergavenny now stretches across multiple family generations. We have achieved this by adhering to simple but often overlooked principles. Treat each individual as exactly that. Provide unrivalled levels of advice, expertise and service. Maintain the highest of standards across the board. This is what draws our patients, their friends and their extended families to return to us year on year. This is something we cherish.
“To be the most admired and respected independent Optometrist practice in Monmouthshire”
At The Optic Shop, our mission is to provide unparalleled eye care services and to enhance the vision and overall well-being of our valued customers. We are committed to fostering lasting relationships with our community, built on trust, compassion and expertise, ensuring that each individual receives personalised care, tailored to their unique needs.
Wow, such great staff and service. I came here this afternoon to see if anyone could help me with my broken glasses to which they helped and fixed for me - no charge. Great service and lovely staff highly recommend I will be coming here from now on.
Needed an eye test. So booked an appointment just after covid lockdown. Very pleased with service, very professional. Ticked all the boxes for me. Would definitely recommend.
Everyone at the Optic shop Abergavenny are really friendly and helpful we have been visiting them for many years and we are so impressed with the service we receive. A recent example is when my husband had a sudden change in his vision which concerned Jane and within days she arranged an appointment in Royal Gwent hospital where treatment has begun our thanks go to all concerned.
We have been customers of the optic shop since we moved to the area around 20 years ago and during that time they have looked after me and my family with extreme professionalism, care and most importantly friendliness, they helped my daughter moving to contact lenses as she got older and made sure she looked after her eyes properly, they have helped me with many changes to my contact lens and glasses prescriptions and have always arranged trials when ever my contact lenses have changed. The staff have always offered good advice and have never tried to push the more expensive options that exist and seem to genuinely care and even managed to provide a full service during covid when many other health organisations such as Doctors and Dentists avoided seeing people. Overall an excellent service with great staff, I really cannot praise them enough and wish them every success
Big shout out for the team today. Called in to make an appointment at 11:00. Filled a cancellation at 11:15. Change of prescription. Lenses in stock. Fitted by 12:00. Now that's what you call first class service.
All the staff at The Optic Shop are amazing, especially Aimee. I recently had a problem with my eye and after just one phone call I got an appointment the same day to check that everything was ok. They really care about their patients and provide a fantastic service.
Many thanks to the staff at The Optic Shop in Abergavenny today for their wonderful service looking after my son with his poorly eye. Highly recommend and grateful thanks for fitting us in.
Just wow excellent customer service very professional and a amazing selection of frames.